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From the first email correspondence to inquire about the bronze cheetah through the ordering and delivery process, Louise Escala (Sales & Marketing) was exceptional providing assistance and updating me every step of the way. She ensured the patina on the cheetah matched the décor in our lounge and she even reviewed several photos before deciding what would look best. The finished cheetah arrived in 10 days from South Africa to Charleston, SC and she was in perfect condition, well packed, and crated to protect our investment. We couldn't be more pleased with Zawadi and the outstanding service we received! Thank you for everything, Louise! Your attention to detail makes such a difference!
I really appreciate the extra effort you put into checking out this other outfit, and was happily surprised you did this, again, that was very nice of you. I can go to PayPal, and they have a protocol for these types of things, and I have enough time to take care of it with in the refund window. Look forward to communicating in the near future and I love my little bronze figurine boys.
Thank you very much for the update, we look forward to receiving our purchase and will let you know as soon as it has arrived. Once again, many thanks, for, your efficiency and courtesy, dealing with you has been a pleasure.
This will confirm that I received the parcel containing the two items I had ordered, namely Elephant with Young and Zebra, earlier this morning. Both items were received in perfect condition. Beginning with my initial inquiry, thank you very much for your excellent communication throughout this transaction and for expediting my request with prompt efficiency.
Everything has arrived and it looks great. I could not be more pleased with the quality. I want to thank you for help in the whole process of purchasing these items. Your company is very lucky to have you as an employee. You have done a great job of communicating and making me a very satisfied customer. Thank you. I know my wife will be pleased with these items.
Thank you! I wasn’t in the office today so must have missed the delivery, so I’ll probably have to pick it up from the post office later this week. Very excited to get my hands on all those goodies. Thank you for keeping me updated. You ladies give a new meaning to customer service, I can’t be more happy with the whole process. I’ll be in touch once I’ve picked up my parcel.
Thank you for the excellent service. I will definitely come back to you some time this year to order the giraffes. Keep well.
Guten Tag Frau Tonia,
Heute ist das Paket bei uns eingetroffen. Wir haben uns sehr darüber gefreut. Die Ware ist unbeschädigt. Die Figur ist schön gearbeitet und gefällt uns sehr gut.
Wir bedanken uns recht herzlich dafür das alles so gut gelaufen ist.
Mit freundlichen Grüssen
Great, I am really very impressed with the service delivery received from all of you!Keep it up, many tx
Thank you for your prompt an efficient service. It has been a pleasure placing this order with you.
You have made everything easy for me and your efficiency and professional approach has been refreshing.